Update: I got my unlock code and instructions today and I'm back in business. I have a cell phone again. Whew.
Until about an hour ago, I was a Cellular One customer. And a happy one at that. But I switched my BlackBerry Pearl over to AT&T because, one, AT&T purchased Cell One, and, two, my husband needed a new cell phone as well, and if he was getting an AT&T phone, there was no point in my staying with Cell One. He had been with Sprint, and where we live, Sprint doesn't have any coverage at all. And if we're both with AT&T then we can call each other for free, not to mention we can be on a family calling plan and save money.
Sounds simple, right? Wrong. My husband's phone was not an issue. It was very simple to set up. My BlackBerry, however, was an entirely different matter. The very nice ladies down at the local "Authorized AT&T Dealer" told me that once my Cell One sim card stopped working, that meant my service was switched to AT&T and that I should put in my new AT&T sim card. Well, tonight around 10:00 pm, my Cell One sim card stopped working, so I popped in my new card, and, drum roll, I got an error message. "Invalid Sim Card" is all my phone said.
I got on the phone with my friendly AT&T Customer Care representative. And he really was very friendly, too, and had a great Irish accent. After working with Mr. AT&T guy for about an hour, he determined that my BlackBerry was still locked and that I would need to get the unlock code for the new sim card to work.
Mr. AT&T guy then transferred me to Nathan at Cell One, who was nice but not quite as friendly as Mr. AT&T guy. I got excited when Nathan told me that this was a very simple thing to fix. Alright. Now we were getting somewhere. Naturally, I thought that I would be back in business within a matter of minutes.
Wrong again. Nathan told me that in one to three days, I'll get an email from Cell One giving me the unlock code and all the instructions on how to unlock my BlackBerry.
One to three days? I won't have access to my BlackBerry for one to three days?! Deep breaths. I need to take deep breaths. What will I do without my BlackBerry?
Lord, please let the unlock code get her quickly. Amen.
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